Privacy Policy
How OnFire Protection Ltd collects, uses and protects your personal information.
Introduction
OnFire Protection Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect personal information when you use our website, contact us or engage with our services.
OnFire Protection Ltd is registered in England and Wales. Our registered office is Suite 8, 20 Churchill Square, Kings Hill, West Malling, Kent ME19 4YU.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address, phone number, company name)
- Project-related information provided through enquiry forms
- Technical data such as IP address, browser type and operating system
- Usage data including pages visited and interactions with our website
- Any other information you choose to provide when contacting us
How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to enquiries and provide information about our services
- To communicate with you about projects and service delivery
- To provide and improve our fire protection services
- To maintain and improve our website
- To comply with legal obligations and regulatory requirements
- To send relevant updates about our services where you have provided consent
Legal Basis for Processing
We process your personal information on the following legal bases under UK GDPR:
- Consent - where you have given clear consent for us to process your personal data for a specific purpose
- Contract - where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate interests - where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
- Legal obligation - where processing is necessary to comply with a legal obligation
Cookies
Our website may use cookies and similar technologies to enhance your browsing experience, analyse site usage and assist in our marketing efforts. You can control cookie preferences through your browser settings.
For more information about the cookies we use, please contact us using the details below.
Data Retention
We retain personal information only for as long as is necessary for the purposes set out in this policy, or as required by law. When personal information is no longer needed, it will be securely deleted or anonymised.
Your Rights
Under UK GDPR, you have the following rights regarding your personal information:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate personal data
- The right to request deletion of your personal data
- The right to restrict or object to processing of your personal data
- The right to data portability
- The right to withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
OnFire Protection Ltd
Suite 8, 20 Churchill Square
Kings Hill, West Malling
Kent ME19 4YU
Email: [email protected]
Phone: 020 3633 5701